Frequently asked questions
Do you have to pay for a website monthly?
Yes, that's how pay monthly websites work: a fixed monthly plan instead of a large upfront fee. Plans start at £12.99 a month for a website of up to 5 pages, £19.99 for up to 10 pages or a redesign of your current site, and £34.99 for an online shop, with design, hosting, a .co.uk domain, SSL and email included. Your first payment comes after you've seen the finished website.
Are there any upfront fees?
No. There's no deposit and no upfront payment. We build the whole website and you pay when you've seen it finished and you like it. If you're not happy, you don't pay anything. We take the risk.
Do you provide domains and emails?
Yes. On the Starter, Business and Ecommerce plans we register your .co.uk domain for you, and it's yours from day one: it renews with your plan and, if you ever move to another provider, it goes with you. Every plan also includes mailboxes on your domain, from 5 on Basic to unlimited on Ecommerce.
How long will it take to build my website?
3 to 5 working days for a business website, and up to 10 working days for an online shop or a larger project. The clock starts when you send us your logo, your photos and a description of what you do.
Who owns the website?
You do. Your domain, your content and your email are yours, and there's no contract: if you ever decide to leave, we give you a full copy of your site, database and email to take wherever you like. Before launch, if the website isn't right for you, we don't publish it and you don't pay.
Can I make updates myself?
Yes. Every plan comes with a simple dashboard to change text, photos, prices and opening hours without any coding, plus a step-by-step guide. If you'd rather not touch it, the monthly updates in your plan cover those changes: just email us and we'll do them for you.
What size of business is this for?
Established small and local businesses, from independent tradespeople to firms with several staff: shops, cafés, tradespeople, clinics, solicitors and architects. Starter covers a first professional website without an expensive project; Business and Ecommerce add more pages, storage and an online shop as you grow.
Does my website come with hosting and security?
Yes. Hosting of 5 to 40 GB depending on the plan, a free SSL certificate, daily backups and business email, at no extra cost. If you already have a website and only need hosting, the Basic plan covers that too.
Can I sell products online with my website?
Yes, with a basket, a product dashboard and payments through Stripe, PayPal, Apple Pay and Google Pay, with no extra cost for the integration. We upload your first 30 products with their descriptions, and you can add the rest yourself from the dashboard.